It is easy to shop at Pacific Edge! You can place an order on-line, by mail,
fax, phone or at our Huntington Beach store.
To order by mail, print and fill out the Order Form. Payment for orders
placed by mail can be made with a check, money order, or a valid credit card.
On the average, mail orders will take approximately 3 weeks from the time the
order is mailed to Pacific Edge.
To order by FAX, print and fill out the Order Form and fax to: 714 846-1592.
To order by phone: Call 800 339-3922.
Pricing & Specification: Merchandise prices and specifications are
subject to change without notice. If you have a pending order and there is a
price increase you will be contacted and permitted to cancel the order
Typographic, photographic, and/or descriptive errors are subject to correction
Method of payment: We accept Master Card, Visa, American Express, Discover
Card, Check, Money Order or wire transfer. All merchandise needs to be paid
in full prior to shipping. Sorry, we do not offer C.O.D's.
Return Policy:
We offer a hassle free return policy. There are, however, a few guidelines that
need to be followed to insure speedy and accurate processing.
The Return Department must be notified within 14 days of receipt for a return
authorization. To obtain a Return Authorization Number e-mail : returns@pacificedgetackle.com
. All returns must be accompanied by the purchase invoice.
All goods being sent for return must be received by Pacific Edge within
30 days of original receipt. No returns accepted after 30 days. There will be
a 10% restocking fee for non-defective items returned within 30 days in unused
re-sealable condition, in their original packaging. You will be refunded or
credited the entire amount less shipping charges and the restocking charge.
Undamaged, non defective items returned outside their original, sealed packaging
will not be accepted for return. We offer a 30 day exchange for defective
merchandise. After 30 days, merchandise covered by manufacture's warranty must
be sent directly to the manufacturer for repair or replacement.
All sales final for: Special or custom orders, bait tanks, books, videos, electrical items, safety
item, used equipment and closeout merchandise.
Damages: All merchandise is insured during transit. If damage does occur
during shipping retain all packaging materials so a claim can be filed. Claims
must be filed within 24 hours of receipt of shipment.
Please allow at least three weeks from the time you ship a return package for
reordered merchandise to reach you.
Liability: Not having control over the use of the products, we assume
no liability connected with their use. Under no circumstances are we liable
for any loss, damage, or expenses of any kind arising out of the use or inability
to use Pacific Edge products or other manufacturer products that we sell.
Lead Warning: Some products contain LEAD, a chemical known to the state
of California to cause cancer and birth defects and other reproductive harm.
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